Contact Us

Dnata Travel is owned, and has been exclusively developed by the Emirates Group, the region's largest travel provider, which owns Dnata Travel Services, Emirates, Emirates Holidays and Emirates Skycargo.

To enable an extensive coverage within the Arabian and Levant region, we have developed an extensive network of travel suppliers and agencies. The contact details of our partners are shown below.

Four ways to find answers to your questions

1. Find travel information on our FAQ pages.
Look below for tips and how-to information. Click on a link for details:

o General enquiries

o Flights

o Hotels

2. Send us an e-mail.
Send us your query on websupport@dnata.com

3. Give us a call.
Dnata Customer Support is available 24 hours 7 days a week on + 971 4 3166666.

4. Visit our Travel Shops


Travel Centers	Timings	Location
Dnata World Travel Counter	0900-1830 hrs	Dnata Travel Centre - Shk Zayed Rd.
EGHQ Counter	24 hrs	Near Clock Tower R/A, Deira. Ground floor Group Head Quarter.
Dnata Government Travel Counter	0800-1830 hrs	Dnata Travel Centre - Shk Zayed Rd mezzanine floor.
Dnata Airport Travel Counter	24 hrs	Terminal 1 & Terminal 2, Dubai International Airport.
Online Leisure Travel Counter	0800-1830 hrs	Dnata Travel Centre - Shk Zayed Rd mezzanine floor.
Dnata Holidays Counter	0900-1830 hrs	Dnata Travel Centre - Shk Zayed Rd.
The Holiday Lounge Counter	0830- 1830 hrs	Dnata Travel Centre - Shk Zayed Rd.
Retail Travel Outlets
Dnata Airport	24 hrs	Terminal 1 & Terminal 2, Dubai International Airport.
Dnata Ajman	0830-1300 & 1630-1900 hrs	Shk Rashid Bin Humaid Street -Al Sawan Building-Ajman.
Dnata Al Ghusais	0830-1300 & 1630-1900 hrs	Opposite to Union Cooperative, next to Shop & Save.
Dnata Al Quoz	0900-1300 & 1700-2200 hrs	Sahat Al Madeena, next to Bilal Transport Al Quoz.
Dnata Bur Juman	0830-2030 hrs	Burjuman Centre Old Wing, Ground Level.
Dnata Bus Station Al Ghusais	0900-1300 & 1700-2000 hrs	Al Ghusais Bus Station, Sonapur ( Mohisnah 2).
Dnata Bus Station Bur Dubai	0900-1300 & 1700-2000 hrs	Opp to Bur Dubai Carrefour inside Ghubaiba Bus Station.
Dnata Bus Station Hor Al Anz	0900-1300 & 1700-2000 hrs	Next to Yasmin Bldg - Hor Al Anz Bus Station.
Dnata Bus Station JAFZ	1000-1700	Near Gate no 8 R/A 9, Jebel Ali Free Zone.
Dnata Bus Station Rashidiyah	0900-1300 & 1700-2000 hrs	Rashidiya Bus Station, Opp Royal Terminal Near Rashidiya Park.
Dnata Bus Station Satwa	0900-1300 & 1700-2000	Inside Satwa Bus Station.
Dnata Deira City Centre	10:00 - 2200hrs	1st floor near Carrefour entrance,Deira City Centre,Dubai.
Dnata Deira Tower	0830-2030 hrs	Ground floor office G5 Deira tower Al Nasser Squire.
Dnata DICC	0900-1700 hrs	Dubai International Convention Centre- Hall N:02.
Dnata EGHQ Counters	24 hrs	Near Clock Tower R/A, Deira Ground floor Group Head Quarter.
Dnata Fujairah	0830-1300 & 1600-1900 hrs	Hamad Bin Abdulla Street- opp Lare Exchange.
Dnata Hamriya	0900-1700 hrs	Hamriya Shopping Centre, Ground floor.
Dnata Jebel Ali Village	0900-1700 hrs	Jebel Ali after Ibn Battuta Mall, interchange 6, next to Choithram .
Dnata Le Meridien	0900-1830 hrs (Sat to Thu)	Behind the Hotel,Staff Complex,Ground Floor of HR,Garhood.
Dnata Mall of Emirates	10:00 - 22:00hrs	Ground Floor, Next to Abu Dhabi Commercial Bank.
Dnata Naif Road	0900-1300 & 1700-2030 hrs	Al Karnak Hotel bldg, Groud Floor, Opp to Al Ansari & UAE Exchange.
Dnata Ras Al Khaimah	0830-1300 & 1630-1930	Al Nakheel -Oman Street- RAK.
Dnata Satwa	0830-1300 & 1630-1900 hrs	Ground floor, Shaikha Fatimah Bldg, Satwa R/A.
Dnata Sharjah	0830-1300 & 1630-1900 hrs	Al Mena Street-SHJ.
Dnata Sharjah Industrial Area	0900-1300 & 1630-1930 hrs	Opp National Paint-Sharjah Industrial Area .
Government Travel Outlets
Dept of Health Implant	0730-1600 hrs	Villa No:04 behind The Mosque, Near Rashid Hospital.
Dubai Municipality	0730-1600 hrs	Dubai Creek Road.
Dubai Police Implant	0730-1600 hrs	Near Al Mola Plaza -Al Mamzar Shopping Mall -After Emirates Bank.
GTS Road and Transport	0730-1600 hrs	Al Rashidiya -Oum Ramoul RTA Building.
Hajj and Umra	0800-1700 hrs	Dnata Travel Centre - Shk Zayed Rd.
Corporate Travel Outlets
Dubai Airport Free Zone	0800-1730 hrs	Off 187, Mezz Floor, Food Court Bldg - East Wing 1, DAFZ.
Dubai Internet City	0800-1730 hrs	Ground Floor, Bldg No 3, Dubai Internet City.
Dubai World Trade Centre	0830 - 1700 hrs	1st Floor Podium, Dubai Convention Gate, DWTC.
J.W.Marriott	0830-1800 hrs	Lobby, J W Marriott, Salahuddin Rd.
Jebel Ali Free Zone	0800-1730 hrs	Ground Floor, LOB 16, JAFZ.
Jumeirah Beach Hotel	0800 - 1800 hrs (Sat-Thu)	Opp Jumeirah Beach Hotel, Jumeirah.
Wafi	10:00-20:00 hrs (Sat-Thu)	MKM Mgmt Office, Wafi City.
World Trade Centre	0800-1330 & 1430-1730 hrs	1st Floor Podium, Dubai Convention Gate, DWTC.